About. 

1965 – Founded by owner, chairman and CEO Richard S. Merians.  Operating as a small home delivery company with 2 trucks in the New York region, with a major focus on furniture and bedding.

1980 – Awarded the rights to operate nationwide and grew to include more big ticket items, such as appliances, electronics & exercise equipment.

1984 - Began first operations outside the NYC/NJ market in Georgia.

1987 – Designed and built an automated delivery warehouse management system, allowing different technologies to be integrated such as routing and automated confirmation calls for a complete set of delivery services.

1988 - Awarded May Company contract in California

1990 - Moved into larger facility in South Kearny, NJ for Federated Department Stores.

1992 – Processed our 1 MILLION piece of furniture.

1995 - Awarded Sears account which continues to present day.

2000 - Awarded GE Appliances account which continues to present day.

2005– Designed state-of-the art software based application suite including customizable routing, GPS tracking, automated confirmation call system, and internet accessible applications for a higher level of delivery efficiency and customer service.

2006 - Awarded Bob's Discount Furniture account which continues to present day.

2007 - Performed our 500,000 appliance delivery.

2008 – Transitioned from a privately owned sole proprietorship to an employee owned company through an ESOP transaction.

2009 - Processed our 2 MILLION piece of furniture.

Current – The largest high velocity cross dock facility in the nation with over 100 bays opened December 1, 2009.

Fleet of Trucks
Image by chuttersnap
Mission Statement.

Four Foundations – Each of these foundations build upon one another to form the basis for our company’s ideals and standards of operation.
 

 

  1. Excellence – We will focus upon achieving and maintaining excellence in all areas of our operations.

  2. Value – We will increase our performance and reduce overall costs by continued process improvement and our commitment to excellence. This will maximize the value of our operations for our client partnerships and for our employee owners.

  3. Service – We will offer “white glove” service levels combined with experienced “hands on” management teams throughout our operations. Through a continual emphasis upon exceptional service, we will increase the value of our client relationships and obtain overall operational excellence.

  4. Innovation – We will look for new and better ways of accomplishing our goals in addition to leveraging current and new technology applications for process and quality improvements. With new ideas and new uses for technology, we will benefit our service levels, increase value, and promote excellence.

Delivery Trucks
Warehouse Shelves
Management Team.

Neil Henning - President and CEO.